WHAT IS OUR GOAL?
At Connecticut Insurance Exchange we strive to be a leader in the industry offering superior customer service and specialized insurance coverage to protect your family, business, and personal assets.
WHAT IS OUR COMMITMENT TO YOU?
· Educate you on the details of insurance so that you can make an informed decision.
· Manage your policies throughout each policy period to ensure they are up-to-date with your ever changing life-style.
· Provide competent, licensed agents who are well-informed and experts in the field.
WHY SHOULD YOU CHOOSE US?
Have you ever left a business wondering, “How do they stay in business?” or “They did not listen to a word I said, I will never deal with them again”. Here at Connecticut Insurance Exchange our primary focus is you, the client. Not only do we strive to get to know you, your family and your needs but we practice the following 3 basic principles to help build our relationship:
TRUST takes time to build through honesty, integrity and hard work but can be lost after only one bad experience. Our staff makes a commitment to you to gain your trust by putting you first and responding to you in a timely manner, finding a competitive rate with the best coverage and taking the worry out of maintaining your policy for the lifetime of our service.
COMPASSION is about actively listening, asking questions and trying to understand your situation, issues and concerns before considering an effective solution. We strive for all our interactions to reflect respect, sensitivity and helpfulness. We value you.
DETERMINATION is what motivates us to solve any problem you may confront. Whether you are having difficulty with a claim, billing or just finding the right company to fit your needs, we will not stop until we have your answer. We will fight for you.